About CrossExamined
CrossExamined.org, founded by Dr. Frank Turek, is a trusted Christian apologetics ministry dedicated to presenting evidence that Christianity is true and equipping believers to engage culture confidently. Through podcasts, livestreams, online courses, live events, and digital media, CrossExamined reaches millions each month—defending truth with clarity and courage.
Our mission is to help Christians know why they believe what they believe and to share that truth with a skeptical world.
Job Overview
The Web Team Associate Manager supports the strategic direction and daily operations of CrossExamined’s web and digital systems. This role connects leadership goals with on-the-ground execution—ensuring projects stay organized, systems run smoothly, and communication flows effectively across departments. The Web Team Associate Manager translates high-level vision into actionable plans and ensures the team has the resources and structure needed to deliver consistent, high-quality work across all digital platforms.
Key Responsibilities
1. Strategic Support and Operational Leadership
- Support executive leadership in carrying out the strategic direction for CrossExamined’s web and digital systems.
- Coordinate daily operations and ensure the team’s priorities align with organizational goals.
- Provide structure and clarity to team workflows, helping identify and resolve bottlenecks.
- Assist in the evaluation and implementation of new systems or tools that improve efficiency.
2. Project Coordination and Management
- Oversee timelines, task management, and progress tracking for all web projects.
- Develop and maintain SOPs for web processes, including task assignment, review workflows, and communication standards.
- Ensure projects are delivered on time and meet CrossExamined’s technical and brand standards.
- Maintain organized documentation of project files, schedules, and digital assets.
3. Cross-Departmental Collaboration
- Bridge communication between Operations, Creative Services, and International Teams to keep projects on track.
- Coordinate with content teams to ensure web systems support podcast, video, event, and course distribution.
- Facilitate effective handoffs between departments and ensure clarity in project requirements.
4. Team Support and Development
- Support team members by offering technical and procedural guidance when needed.
- Ensure team members have the resources and information necessary to focus on their core responsibilities.
- Foster a collaborative environment that encourages problem-solving and continuous improvement.
5. Technical and Systems Oversight
- Oversee the functionality and performance of CrossExamined’s web platforms and digital infrastructure.
- Monitor systems for technical issues and coordinate resolutions with development and IT resources.
- Ensure web platforms are optimized for user experience, performance, and accessibility.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Project Management, or a related field (or equivalent professional experience).
- 2–4 years of experience in web operations, project management, or digital systems coordination.
- Strong understanding of web technologies, content management systems, and digital workflows.
- Proven ability to manage multiple projects simultaneously with attention to detail and deadlines.
- Excellent organizational, communication, and problem-solving skills.
- Experience developing and implementing standard operating procedures.
- Familiarity with cross-functional team coordination and stakeholder management.
- Alignment with CrossExamined’s Christian mission and values.
Work Environment
- Fully remote, collaborative team environment.
- Flexible hours required to support project deadlines and cross-departmental coordination.
- Occasional evening or weekend work may be necessary based on event timing or system maintenance needs.
- Fast-paced, mission-driven culture that values excellence, innovation, and clarity in communicating truth.
Performance Objectives
The Web Team Associate Manager will be evaluated on:
- Operational Excellence: Effective coordination of web projects with timely delivery and high-quality standards.
- Strategic Alignment: Success in translating leadership vision into actionable team workflows and priorities.
- Cross-Functional Collaboration: Smooth communication and project handoffs between departments.
- Process Improvement: Development and implementation of systems and SOPs that increase team efficiency.
- Mission Alignment: Consistent demonstration of CrossExamined’s values and communication standards in all work.